Certification Policies & Procedures
Learn More About us By purchasing a GAMTS certification bundle and attempting the exam, you explicitly agree to adhere to this certifications policies and procedure.
Introduction
This page outlines the policies, procedures, and requirements governing all GAMTS certifications. All candidates must understand and comply with these policies before purchasing study materials or taking exams. By participating in GAMTS certification programs, you agree to abide by these policies.
1.1 General Eligibility Criteria
To be eligible for GAMTS certification, candidates must:
Be at least 18 years of age
Possess a valid government-issued photo ID
Have the required professional experience for the specific certification (varies by credential)
Demonstrate proficiency in English (exams are conducted in English; accommodations available for non-native speakers upon request)
Agree to comply with the GAMTS Code of Ethics and Professional Conduct
Provide accurate, truthful information in all application materials
1.2 Certification-Specific Experience Requirements
Professional Experience Levels by Certification Tier:
| Certification Tier | Required Experience | Examples |
|---|---|---|
| Professional Level | 3-5 years in related field | GMCR, GMCS, GMAQ, GMPS |
| Advanced Level | 5-7 years in related field | GMAI, GMAC, GMED, GMRC |
| Leadership Level | 7-10+ years in strategic role | GMAI, GMPL, GMCT, GMDS |
Experience Requirements Definition:
Professional experience includes full-time employment, consulting, freelance work, or academic research in relevant domains
Part-time work counts proportionally (e.g., 2 years of 50% part-time = 1 year of full-time equivalent)
Academic credentials and certifications may substitute for up to 1 year of professional experience
Military service in related technical fields may be considered equivalent to civilian experience
1.3 Educational Prerequisites (Where Applicable)
Some certifications may require a Bachelor's degree or equivalent experience
Specific prerequisites are listed on each certification's detail page
Equivalent experience may substitute for formal education upon review
2.1 Study Guide & Exam Bundle Purchase (Mandatory)
GAMTS requires all candidates to purchase the official Study Guide + Exam Bundle before gaining exam access:
What's Included in the Bundle:
Official, comprehensive study guide (400+ pages, e-book format)
Practice questions and case studies
Mock exam (full-length practice assessment)
Exam access key and portal link
Bonus resources (templates, frameworks, video walkthroughs)
Lifetime access to materials and updates
Bundle Purchase Process:
Visit GAMTS Store
Select your desired certification bundle
Add to cart and proceed to checkout
Provide personal information (full name, email, phone)
Select payment method and complete payment
Receive order confirmation email immediately
2.2 Post-Purchase Access Delivery
After Successful Payment:
Immediate: Order confirmation email sent within minutes
Within 24-48 Hours: GAMTS support team emails:
Unique access key (authentication code for exam portal)
Exam portal link (direct URL to exam platform)
Study guide download link
Setup instructions and troubleshooting guide
Support contact information
Email Content Includes:
Your unique candidate ID
Exam code and certification name
Exam access key and validity period (typically 12 months from purchase)
Portal access instructions
System requirements and technical setup
FAQ and support resources
Access Key Validity:
Valid for 12 months from date of issue
Unlimited exam attempts within validity period
Access key can be used only once per exam attempt
New key provided if first attempt fails
2.3 Payment Methods & Security
Payment Methods Accepted:
Credit cards (Visa, Mastercard, American Express)
Debit cards (Visa, Mastercard)
Bank transfer (international and domestic)
PayPal and digital wallets
Cryptocurrency (Bitcoin, Ethereum) upon request
Net-30 invoicing for organizational purchases
Payment Security:
PCI-DSS Level 1 compliance
SSL encryption for all transactions
Secure payment gateway processing
No credit card details stored on GAMTS servers
Fraud detection and prevention measures
Currency & Pricing:
Bundles priced in USD, EUR, INR, GBP
Automatic currency conversion at current rates
Transparent pricing with no hidden fees
Volume discounts available for organizational purchases (5+ bundles)
Invoice available for expense reporting
2.4 Access Issues & Support
If you don't receive access email within 48 hours:
Check Spam/Junk Folder: Sometimes emails are filtered
Contact Support: Email support@gamts.org with your order confirmation number
Resend Option: Access resent immediately upon verification
Alternative Delivery: Access provided via secure portal link if email issues persist
Access Support:
📧 Email: support@gamts.org
3.1 Study Material Access
Access Terms:
Study materials are provided digitally (e-book, downloadable PDFs, online portal access)
Access is immediate upon bundle purchase confirmation
Lifetime access to all study materials and future updates
Materials are for personal, non-commercial use only
Access credentials are personal and non-transferable
Download & Storage:
Materials may be downloaded to personal devices for offline study
Printing for personal study is permitted
Sharing or distributing materials to others is prohibited
Commercial use or resale is strictly forbidden
Lending access credentials to others is prohibited
3.2 Material Updates & Changes
GAMTS updates study materials annually to reflect industry changes
Updated materials are automatically available to all certificate holders
Critical updates are communicated via email and portal notifications
Version history is maintained for reference
3.3 Intellectual Property Protection
All study materials are copyrighted intellectual property of GAMTS
Unauthorized reproduction, distribution, or modification is prohibited
Violations may result in legal action and certification revocation
Fair use for personal study is permitted; commercial use is not
4.1 Exam Portal Access
Accessing the Exam:
Visit Exam Portal: Use the link provided in your access email
Enter Access Key: Input your unique 16-character access key
Verify Identity: Provide matching personal information (name, email, DOB)
System Check: Portal verifies system requirements and internet connection
Begin Exam: Once verified, you can start exam immediately or return later
Portal Access Requirements:
Valid access key (provided via email within 24-48 hours)
Internet connection (stable, minimum 5 Mbps recommended)
Compatible device (laptop/desktop; tablets/mobile not recommended)
Modern web browser (Chrome, Firefox, Safari, Edge)
Webcam and microphone enabled (for proctoring)
Private, quiet location for exam
4.2 Exam Flexibility & Scheduling
No Formal Scheduling Required:
Your Timeline: Take the exam whenever you're ready within the 12-month access validity period
Flexible Duration: Study at your own pace before taking the exam
Self-Paced Start: Begin the exam whenever you want (morning, afternoon, evening, weekends)
Repeat Attempts: Retake the exam multiple times using the same access key within validity period
No Slots: No need to wait for exam "slots" or dates—portal available 24/7
Exam Start Process:
Log into exam portal with access key
Click "Start Exam"
Review exam instructions and technical requirements
Confirm your identity for biometric verification
Exam begins immediately
4.3 Exam Environment & Technical Requirements
System Requirements:
Computer or laptop (desktop preferred over tablets/mobile)
Stable internet connection (minimum 5 Mbps download, 2.5 Mbps upload)
Webcam and microphone (built-in or external)
Quiet, private location free from interruptions
Adequate lighting for face visibility
Professional background (no sensitive materials visible)
5.1 Prohibited Conduct During Exam
Strictly Prohibited:
Communication with others during exam (chat, email, phone, verbal)
Using unauthorized materials (notes, books, internet, other websites)
Copying or sharing exam questions or answers
Having another person take the exam on your behalf (impersonation)
Recording or photographing exam content
Using AI tools, ChatGPT, or other automated assistance
Screen sharing or allowing others to see your exam
Accessing external applications during exam
Multiple monitors visible (single monitor only)
Open books, notes, or reference materials on desk or visible
Consequences:
Immediate exam termination by proctor
Automatic failure of exam attempt
Access key revocation with no refund
Permanent ban from GAMTS certifications
Report to relevant authorities if warranted
5.2 Exam Integrity & Fraud Prevention
GAMTS Anti-Fraud Measures:
AI-powered real-time behavior analysis
Facial recognition and biometric verification
Screen recording and activity monitoring
Keystroke pattern and typing rhythm analysis
Continuous face and eye-tracking verification
Comparison with peer performance baselines
Automated flagging of suspicious patterns
Fraud Detection Systems:
Real-time anomaly detection during exam
Post-exam behavioral analysis
Statistical outlier detection
Proctor review of flagged exams
Investigative review of suspicious performances
Fraud Investigation Process:
Detection: Suspicious behavior flagged by AI or proctor
Investigation: GAMTS reviews exam recording and supporting evidence
Notification: Candidate informed of investigation and given opportunity to respond within 7 days
Review: Evidence reviewed by Ethics Committee
Decision: Determination made; candidate notified in writing
Consequences: Appropriate action taken (exam invalidation, access revocation, etc.)
5.3 Accommodations for Candidates with Disabilities
GAMTS is committed to equal access for all candidates:
Accommodations Available:
Extended exam time (up to 50% additional time)
Screen reader compatibility for visually impaired candidates
Large print or high-contrast exam interfaces
Speech-to-text accommodation for hearing-impaired candidates
Quiet room or minimal distraction environment
Medical breaks if medically necessary (exam paused, time adjusted)
Other reasonable accommodations upon request and documentation
6.1 Results Timeline & Communication
Result Delivery:
Preliminary score available immediately upon exam submission
Detailed score report sent via email within 24 hours
Official results posted in candidate's account within 48 hours
Score breakdown by domain/topic area included
Detailed feedback on strengths and areas for improvement
Score Report Includes:
Overall score and pass/fail determination
Scaled score (0-100)
Domain-by-domain performance breakdown
Question-by-question feedback (where applicable)
Comparative percentile ranking
Recommendations for retake or next certification
6.2 Passing Score & Certification
Passing Requirements:
Minimum 75% score required to pass
Score of 75-84% = Pass (Competent)
Score of 85-94% = Pass (Proficient)
Score of 95-100% = Pass (Distinguished)
Score below 75% = Did Not Pass
Upon Passing:
Official GAMTS certificate issued immediately (digital format)
Certificate added to GAMTS public directory (optional listing)
Digital badge issued for LinkedIn and professional profiles
Verification link provided for employer/peer verification
6.3 Certificate Format & Content
Digital Certificate Includes:
Candidate's full legal name
Certification name and code (e.g., GMCR, GMCS, GMAI)
Issue date and validity period (Lifetime)
Unique credential ID (16-character code)
GAMTS logo and official seal
Digital signature of GAMTS Certification Director
Certificate Formats Available:
High-resolution PDF (for printing or digital sharing)
LinkedIn digital badge (automatically added to profile upon acceptance)
Digital copy in candidate account (permanent record)
Official transcript available upon request
6.4 Credential Display & Usage Rights
Candidates May:
Display certificate in office or online portfolio
Add certification to LinkedIn profile and resume
Use GAMTS credential post-nominal letters (e.g., John Smith, GMCR)
Share certificate QR code with employers and peers
Include certification in professional bios and websites
List credential in professional directories
Candidates May NOT:
Claim credentials not earned
Misrepresent scope or validity of certification
Use GAMTS branding improperly
Claim employment or endorsement by GAMTS
Alter or modify certificate content
Retaking Within Validity Period (12 Months):
Your access key is valid for one exam attempts within the 12-month period.
Retake Process:
- Purchase New Exam Retake at 50% Price
Log into exam portal with your retake access key
New Access key will be sent to you on your email
Review exam instructions
Click "Start Exam"
Exam begins immediately (no scheduling required)
Retake Guidelines:
Minimum 48 hours between exam attempts (recommended for study)
Same study materials and resources available
Identical exam format and question bank
Same proctoring and integrity standards apply
All attempts recorded; best score used for certification
7.3 Exam Access Extension
After 12-Month Validity Period:
If you need to retake the exam after your original access key expires:
Purchase a new exam bundle
New access key and exam portal link provided within 24-48 hours
Previous study materials remain accessible if purchased with bundle
9.1 Grounds for Suspension or Revocation
GAMTS may suspend or revoke certification for:
Ethical Violations: Breach of GAMTS Code of Ethics
Fraud or Misrepresentation: False claims about qualification or experience
Exam Misconduct: Cheating, unauthorized assistance, impersonation
Illegal Activity: Conviction for felony or crime of moral turpitude
Professional Misconduct: Gross negligence or violation of professional standards
Data Breach: Unauthorized access to GAMTS systems or data
Credential Misuse: Unauthorized use of GAMTS branding or certification
Non-Compliance: Failure to comply with GAMTS policies or procedures
9.2 Suspension & Revocation Process
Notice & Investigation:
GAMTS notifies candidate of allegation via email
Candidate given 7 days to respond in writing
Formal investigation conducted by Ethics Committee
Evidence reviewed; hearing held if requested
Final determination made
Decision & Appeals:
Written decision issued explaining basis and evidence
Suspension period specified (if applicable)
Appeal process available within 14 days
Appeal reviewed by independent panel
Final decision communicated in writing
Consequences:
Suspension: Temporary revocation (6-24 months typically)
Revocation: Permanent loss of certification
Public Notice: Possible listing on GAMTS website of revoked credentials
Re-Certification: Opportunity to reapply after specified period (if applicable)
10.1 Candidate Data Protection
GAMTS Collects and Protects:
Personal identification information
Professional background and experience
Exam performance data and scores
Contact information and communications
Payment and transaction records
Exam session recordings (for security purposes)
Data Protection Measures:
Encryption for all sensitive data
Secure servers with restricted access
GDPR and privacy law compliance
Regular security audits and assessments
3-year retention of exam records for audit purposes
Automatic deletion of personally identifiable exam recordings after 3 years
Your Rights:
Access your personal data upon request
Correct inaccurate information
Request deletion of data (after retention period)
Opt-out of communications
Data portability in machine-readable format
10.2 Exam Confidentiality
Exam Content is Confidential:
Exam questions and answers are proprietary information
Candidates must not share specific exam content with others
Public discussion of specific questions is prohibited
Screenshots or recordings of exam are forbidden
Violations may result in certification revocation
Permitted Discussion:
General topics and concepts covered on exam
Study strategies and preparation methods
Overall exam difficulty and time management
Specific feedback from your own score report
10.3 Recording & Data Use
Exam Recording Policy:
Exams are recorded for quality assurance and fraud prevention
Recordings retained for 3 years
Used only for investigation, appeal, or dispute resolution
Not shared with third parties without consent (except legal requirement)
Automatically deleted after 3-year retention period
Score & Performance Data:
Aggregate performance data may be used for curriculum improvement
Individual scores never shared without consent
GAMTS may publish anonymized trend reports
Benchmarking data used to validate exam difficulty
GAMTS-certified professionals commit to:
Be transparent about decisions, methodologies, and recommendations
Take responsibility for professional actions and outcomes
Acknowledge mistakes and take corrective action promptly
Maintain accurate records and documentation
Report unethical conduct and support investigations transparently
Communicate exam issues or technical problems to GAMTS
Prohibited Conduct:
Concealing errors or poor outcomes
Providing misleading information about decisions or practices
Destroying or falsifying records
Retaliation against those reporting ethical violations
Failing to report known violations of this Code
Covering up professional misconduct
Why It Matters:
Accountability and transparency build professional trust and ensure continuous improvement.
GAMTS-certified professionals commit to:
Uphold the reputation and integrity of GAMTS and its certifications
Represent GAMTS and the profession with dignity and professionalism
Support GAMTS's mission of advancing ethical, competent technology practice
Contribute to continuous improvement of certification standards
Comply with GAMTS policies, procedures, and governance
Report violations of this Code promptly and cooperate with investigations
Prohibited Conduct:
Bringing GAMTS into disrepute through unethical conduct
Misusing GAMTS branding or certification
Violating GAMTS policies or procedures
Engaging in activities that undermine certification credibility
Failing to report known violations of this Code
Retaliating against others for reporting violations
Why It Matters:
GAMTS's reputation depends on the conduct of all certified professionals. Your actions reflect on the entire credential.
Your Commitment
By obtaining and maintaining a GAMTS certification, you explicitly agree to:
Adhere to this Code of Ethics in all professional endeavors
Report ethical violations promptly to GAMTS
Participate in investigations if required
Accept consequences for violations of this Code
Understand that exam cheating and misconduct carry severe penalties
GAMTS's Role
GAMTS is committed to:
Maintaining high ethical standards through transparent enforcement
Investigating complaints and allegations thoroughly and fairly
Protecting confidentiality during investigations
Acting decisively against violations
Supporting ethical professionals
Enforcement Procedures
Upon Receiving a Complaint:
Intake & Review: GAMTS reviews the complaint for relevance and sufficiency of evidence (3-5 business days)
Investigation: A thorough, impartial investigation is conducted (10-20 business days)
Notification: The accused professional is informed and given 7 days to respond
Hearing: If necessary, a formal hearing allows presentation of evidence and defense
Decision: A decision is made based on evidence and this Code (within 30 days of hearing)
Appeal: An appeal process is available to contest the decision within 14 days
Specific Consequences for Exam Cheating:
Immediate: Exam termination and automatic failure
Short-term: Access key revocation, no refund of purchase
Long-term: Permanent ban from all GAMTS certifications
Public: Listing on GAMTS website as revoked/banned
Legal: Potential reporting to authorities; criminal charges possible
Reporting Ethical Violations
If you witness or experience a violation of this Code of Ethics by a GAMTS-certified professional or candidate, please report it immediately:
How to Report:
📧 Email: ethics@gamts.org
What to Include in Your Report:
Your name and contact information (optional; anonymous reports accepted)
Name of person accused (if known)
Specific Code of Ethics principles violated
Date(s) and location of violation
Detailed description of the violation
Names of witnesses (if any)
Supporting documentation or evidence
Confidentiality & Protection:
GAMTS maintains strict confidentiality throughout the investigation process
Your identity is protected unless you choose to disclose it
Retaliation against whistleblowers is strictly prohibited and grounds for investigation and sanctions
Confidential hotline ensures anonymous reporting
Professional Development & Continuous Learning
GAMTS encourages all certified professionals to:
Engage in ongoing learning and skill development
Attend conferences, workshops, and professional development events
Participate in peer review and mentoring
Contribute to industry advancement through research and thought leadership
Share knowledge and support emerging professionals
Pursue optional CPD activities for career growth
Q: What if I'm unsure about an ethical situation?
A: Contact GAMTS ethics support at ethics@gamts.org. We provide guidance on navigating ethical dilemmas confidentially and without judgment.
Q: Can I discuss exam content after taking the exam?
A: You may discuss general topics and concepts, but not specific questions or answers. Sharing specific exam content violates this Code.
Q: What if I used a study aid or reference during my exam?
A: This constitutes exam cheating. You should immediately contact GAMTS at ethics@gamts.org to self-report. Self-reporting may result in lighter consequences than if discovered later.
Q: Can I be sanctioned for conduct outside of work?
A: Yes, if your personal conduct undermines public trust in GAMTS credentials or violates core ethical principles (honesty, integrity, respect, responsibility). Professional conduct expectations apply to both work and personal contexts.
Q: Is the investigation process confidential?
A: Yes, GAMTS maintains confidentiality throughout. However, final decisions regarding serious violations may be made public to protect the integrity of the credential and profession.
Q: What if I'm falsely accused?
A: You have the right to a fair hearing, presentation of evidence, cross-examination, and an appeal process. GAMTS investigates thoroughly to ensure accuracy and fairness.
Q: Can my certification be restored after revocation?
A: In rare cases, after demonstrating genuine rehabilitation and commitment to ethical conduct, re-certification may be considered. Specific timelines and requirements apply (typically 3-5 years minimum).
Q: What should I do if my access key is compromised or shared?
A: Contact GAMTS immediately at support@gamts.org. Your access key will be revoked, and you'll receive a replacement key. Unauthorized use by others may be investigated.
Q: Can I share my exam access key with a colleague?
A: No. Your access key is personal and non-transferable. Sharing violates this Code and may result in exam failure, access revocation, and investigation.
GAMTS is committed to supporting ethical conduct through:
Clear, accessible ethical guidance and training
Fair, transparent investigation and enforcement processes
Confidential support and consultation
Recognition and celebration of ethical leadership
Continuous refinement of standards to reflect evolving professional landscape
Zero tolerance for retaliation against those reporting violations
Final Statement
As a GAMTS-certified professional, you are a steward of the trust placed in you by employers, clients, and society. Your commitment to this Code of Ethics strengthens the profession, advances responsible technology practice, and contributes to a better future for all.
Your certification represents not just your knowledge, but your character and commitment to professional excellence.